IT Support and Cybersecurity for Australian Financial Services
On IT Solutions helps financial services organisations strengthen IT operations, cybersecurity, Microsoft 365, backup, disaster recovery, business continuity and compliance-aware technology management.
- Support for regulated and compliance-sensitive environments
- Microsoft 365, identity and access review
- Backup, recovery and business continuity planning
- Cybersecurity uplift aligned to practical governance expectations
Why financial services need stronger IT governance
Australian financial services organisations operate under heightened expectations for operational resilience, information security and supplier oversight. Strong IT governance — clear ownership, documented controls, tested recovery and practical cybersecurity — supports better outcomes for management, boards and customers.
Operational and technology risk
Boards and management are increasingly expected to understand and oversee technology and cybersecurity risk.
Visibility over critical systems
Email, identity, finance platforms, document storage and supplier connections need clear, documented oversight.
Incident and breach exposure
Email compromise, phishing, ransomware and supplier incidents have real operational, financial and reputational impact.
Documentation and accountability
Auditors, regulators and management increasingly expect documented controls, roles and recovery arrangements.
A focused IT and cybersecurity partner for financial services
On IT Solutions provides compliance-aware IT support and cybersecurity services to Australian financial services organisations — focused on practical governance, reduced operational risk and clear visibility for management.
Managed IT Support
Day-to-day technology support for staff, devices, infrastructure and vendor coordination.
Cybersecurity Review and Uplift
Practical security improvements, baseline configuration and uplift aligned to recognised guidance.
Microsoft 365 Security and Administration
Tenant management, email security, secure defaults and Microsoft 365 administration.
Identity, MFA and Access Control
User access review, MFA enforcement, conditional access and privileged account control.
Backup and Disaster Recovery
Backup design, restore validation and recovery planning for servers, cloud and Microsoft 365 data.
Business Continuity Support
Practical continuity planning, scenario walk-throughs and recovery documentation support.
Server and Network Hardening
Server, firewall, switching and remote access configuration with security in mind.
Endpoint and Device Management
Managed endpoint protection, patching and standard device baselines for workstations and laptops.
Security Awareness Training
Practical phishing and email-handling training for staff who are routinely targeted.
IT Policies and Governance Support
Support drafting practical IT, acceptable use, access and incident response documentation.
Vendor and Technology Risk Support
Help identifying, documenting and reviewing key technology suppliers and dependencies.
Infrastructure and Cloud Support
Cloud and on-premises infrastructure support, migrations and ongoing technical management.
Common technology risks we see in financial services
Most issues we find are not unusual — they are practical gaps that quietly build up between provider changes, staff turnover and changing systems. A short, structured review surfaces the ones that genuinely matter for operational and information security risk.
Not sure where your organisation stands? Book a Financial Services IT Review →
- Weak Microsoft 365 security configuration
- Inconsistent MFA and access control
- Poor staff onboarding and offboarding controls
- Unclear IT ownership and documentation
- Backup and restore uncertainty
- Lack of business continuity testing
- Ageing servers or unmanaged infrastructure
- Inconsistent endpoint protection
- Email compromise and phishing risk
- Limited reporting to management or boards
- Operational dependency on undocumented systems
- Limited supplier and technology risk visibility
Microsoft 365, identity and access — done with security in mind
Microsoft 365 is one of the most concentrated sources of risk for financial services organisations — email, identity, documents and collaboration in one tenant. We help review and tighten configuration in a practical, documented way.
Discuss Microsoft 365 reviewWhat we look at
- Tenant security baseline and secure defaults
- Email protection: SPF, DKIM, DMARC and mailbox rule review
- MFA enforcement and conditional access design
- Privileged and admin account separation
- Joiner / mover / leaver process support
- SharePoint, OneDrive and Teams access review
- Backup of Microsoft 365 data (Exchange, OneDrive, SharePoint)
- Audit logging visibility and retention
Backup, disaster recovery and business continuity
Confidence in recovery is one of the most important indicators of a healthy IT environment. We help financial services organisations move from "we have backups" to documented, validated recovery they can actually explain to management.
Backup design and coverage
Review what is actually being backed up — including servers, cloud workloads and Microsoft 365 data.
Restore validation
Practical restore checks so the team has real confidence in recovery, not just green dashboards.
Disaster recovery planning
Documented recovery approach for critical systems, with realistic expectations for recovery time and data loss.
Business continuity support
Help building practical continuity documentation, scenario walk-throughs and management briefings.
APRA CPS 230 and CPS 234 — practical, compliance-aware support
On IT Solutions provides compliance-aware IT services that help financial services organisations improve technology governance, information security maturity, and business continuity readiness in line with practical risk-management expectations.
- Information security control awareness aligned to CPS 234 themes
- Operational risk and resilience awareness aligned to CPS 230 themes
- Support documenting technology controls and ownership
- Support reviewing material technology supplier dependencies
- Practical backup, recovery and continuity preparation
- Clearer reporting to management on technology risk posture
Essential Eight and practical security uplift
The ACSC Essential Eight is a widely referenced practical baseline for reducing cybersecurity risk. We use it as a structured reference point for uplift work — without overselling or claiming certification.
Engagements typically focus on identifying the current position, prioritising the most material gaps, and improving practical maturity in a sequence that suits the organisation's size and risk profile.
Essential Eight focus areas
- Application control
- Patch applications
- Configure Microsoft Office macro settings
- User application hardening
- Restrict administrative privileges
- Patch operating systems
- Multi-factor authentication
- Regular backups
Why financial services organisations work with On IT Solutions
Security-aware service delivery
We approach IT support with cybersecurity, governance and continuity in mind from day one.
Documented and accountable
Clear documentation, defined ownership and reporting that's appropriate for management and boards.
Compliance-aware, not compliance-claiming
We support better governance and security maturity without overstating what an MSP can do.
Australian team
Australian-based team supporting compliance-sensitive environments with a direct, practical style.
Financial Services IT Review
A practical review of your current IT environment, cybersecurity posture, Microsoft 365 setup, backup position and business continuity readiness — designed for compliance-sensitive financial services organisations.
Confidential. Practical. No regulator promises. Suitable for management, IT and risk stakeholders.
Book a Financial Services IT ReviewWhat the review covers
- Microsoft 365, email and MFA configuration
- Endpoint and user access controls
- Backup and recovery visibility
- Server, network and cloud risks
- Cybersecurity uplift opportunities
- Practical next steps for management
Book a Financial Services IT Review
Tell us about your organisation. We'll be in touch to arrange a confidential, practical review of your IT, cybersecurity, Microsoft 365, backup and continuity position.
- +61 3 8393 6535
- Unit 19, 15 Earsdon Street, Yarraville VIC 3013
- Response within one business day
On IT Solutions does not provide legal, regulatory or audit advice and does not certify compliance with APRA standards. Enquiries are treated confidentially.
Frequently asked questions
Straightforward answers about how On IT Solutions supports Australian financial services organisations.
Do you guarantee APRA CPS 230 or CPS 234 compliance?+
No. On IT Solutions does not provide regulatory, legal or audit advice and does not certify or guarantee compliance with APRA standards. We provide compliance-aware IT and cybersecurity services that support better technology governance, documented controls, security maturity and business continuity readiness.
What types of financial services organisations do you support?+
We support Australian financial services organisations including small banks, mutual banks, credit unions, finance companies, mortgage brokers, accounting and advisory firms, wealth and financial planning firms, insurance-related businesses and other regulated or compliance-sensitive financial services operators.
What does a Financial Services IT Review involve?+
A practical review of your current IT environment, cybersecurity posture, Microsoft 365 setup, backup position and business continuity readiness. It includes Microsoft 365 and MFA configuration, endpoint and access controls, backup and recovery visibility, server, network and cloud risks, and practical next steps for management.
Can you work alongside our existing IT team or provider?+
Yes. Engagements can be structured as a co-managed arrangement alongside an existing internal IT function or incumbent provider, or as a fully managed relationship. The right structure depends on the size of the organisation and the level of internal capacity.
Do you provide cybersecurity uplift work?+
Yes. We help improve cybersecurity maturity in a structured way — including Microsoft 365 hardening, MFA and identity controls, endpoint protection, patching, email security, backup posture and security awareness for staff. We commonly reference the ACSC Essential Eight as a practical baseline.
Where is On IT Solutions based?+
On IT Solutions is based in Melbourne, with our office at Unit 19, 15 Earsdon Street, Yarraville VIC 3013. We support financial services organisations across Australia.